Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
When you create an account and use GoHumanize, we collect the following personal information:
Data Type | Source | Purpose | Retention |
---|---|---|---|
User ID | Replit Authentication | Account identification | Until account deletion |
Email Address | Replit Authentication | Communication, account recovery | Until account deletion |
First & Last Name | Replit Authentication | Personalization | Until account deletion |
Profile Image URL | Replit Authentication | Profile display | Until account deletion |
Subscription Information | Stripe & User Selection | Billing, service access | 7 years (legal requirement) |
Usage Data
We automatically collect information about how you use our service:
- Humanization Statistics: Number of humanizations performed, word counts processed
- Session Data: Temporarily stored input text and results during active sessions
- Usage Patterns: Feature usage, subscription plan utilization
- Technical Data: IP addresses, browser information, device identifiers
- Performance Data: Service response times, error logs, system performance metrics
Content Data
- Original Input Text: Text you submit for humanization (stored permanently with your account)
- Humanized Output: Generated humanized text (stored permanently with your account)
- Processing Metadata: AI detection scores, processing time, iterations used (stored permanently)
- Session Data: Temporary data during active sessions (cleared after session ends)
- Analysis Results: Complete AI detection analysis and scoring data (stored permanently)
2. How We Use Your Information
Service Provision
We use your information to:
- Provide AI text humanization services
- Process and analyze your text content
- Track usage limits and subscription quotas
- Manage your account and subscription
- Process payments through Stripe
- Provide customer support
Service Improvement
We may use aggregated, anonymized data to:
- Improve our AI models and algorithms
- Optimize service performance
- Develop new features
- Conduct research and analytics
Legal and Safety
We may use your information to:
- Comply with legal obligations
- Enforce our Terms of Service
- Protect against fraud and abuse
- Ensure service security
3. Information Sharing and Third-Party Services
Third-Party Service Providers
We share your information with the following trusted third-party services to provide our functionality:
Service Provider | Data Shared | Purpose | Privacy Policy |
---|---|---|---|
Replit | Authentication data | User authentication and account management | Replit Privacy Policy |
Stripe | Payment and billing information | Payment processing and subscription management | Stripe Privacy Policy |
Anthropic Claude | Text content for humanization | AI text humanization processing | Anthropic Privacy Policy |
Winston AI | Text content for analysis | AI content detection | Winston AI Privacy Policy |
GPTZero | Text content for analysis | AI content detection | GPTZero Privacy Policy |
Originality.ai | Text content for analysis (GO/LFGO plans) | AI content detection | Originality.ai Privacy Policy |
Data Processing Locations
Your data may be processed in various locations depending on the third-party service:
- Primary Storage: PostgreSQL database hosted on Replit infrastructure
- Text Processing: Anthropic (United States), Winston AI (various), GPTZero (United States)
- Payment Processing: Stripe (global infrastructure with data centers in US and EU)
No Sale of Personal Data
4. Data Storage and Security
Data Storage
We implement comprehensive data storage practices:
- Account Data: Stored securely in PostgreSQL database with encryption at rest
- Session Data: Temporarily stored in secure server memory during active sessions
- Text Content: Not permanently stored; processed and discarded after session completion
- Usage Statistics: Aggregated and anonymized for analytics purposes
Security Measures
We employ industry-standard security measures to protect your information:
- Encrypted data transmission (TLS/SSL)
- Secure authentication through Replit's OAuth system
- Regular security audits and monitoring
- Access controls and principle of least privilege
- Secure payment processing through Stripe
- Regular backup and disaster recovery procedures
Data Retention
Data Type | Retention Period | Reason |
---|---|---|
Account Information | Until account deletion | Service provision |
Humanized Text Content | Until manual deletion or account deletion | History access and user convenience |
Original Input Text | Until manual deletion or account deletion | History access and comparison |
Processing Metadata | Until manual deletion or account deletion | Service analytics and user history |
Session Data | Session duration only | Temporary processing |
Usage Statistics | Until account deletion | Billing and limits |
Payment Records | 7 years | Legal/tax requirements |
Support Communications | 3 years | Customer service |
5. Your Privacy Rights
Access and Control
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
GDPR Rights (EU Users)
If you are located in the European Union, you have additional rights under GDPR:
- Right to be informed about data processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to have data processed lawfully, fairly, and transparently
CCPA Rights (California Users)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Exercising Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@gohumanize.com
We will respond to your request within 30 days.
6. Cookies and Tracking
Cookies We Use
We use the following types of cookies and similar technologies:
Cookie Type | Purpose | Duration | Required |
---|---|---|---|
Authentication | Keep you logged in | Session | Yes |
Session Management | Store session data and preferences | Session | Yes |
Security | Prevent fraud and ensure security | Session | Yes |
Functionality | Remember your preferences | 30 days | No |
Third-Party Tracking
We do not use third-party advertising or analytics tracking. The only third-party cookies are from:
- Replit: For authentication purposes
- Stripe: For payment processing
7. International Data Transfers
Cross-Border Processing
As our service integrates with global third-party providers, your data may be transferred to and processed in countries outside your residence, including:
- United States: Primary service infrastructure, Anthropic AI processing
- European Union: Stripe payment processing (for EU users)
- Other Jurisdictions: As required by specific AI detection services
Safeguards
We ensure appropriate safeguards for international transfers:
- Standard Contractual Clauses with third-party processors
- Adequacy decisions for transfers to approved countries
- Privacy Shield certification where applicable
- Regular review of third-party privacy practices
8. Children's Privacy
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13-18 years old, we recommend parental guidance and consent before using our service.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
We will notify you of significant changes by:
- Posting a prominent notice on our website
- Sending an email to your registered email address
- Updating the "Last Updated" date on this policy
- For material changes, requesting your consent where required by law
Your Continued Use
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@gohumanize.com
Support: support@gohumanize.com
Website: https://gohumanize.replit.app
We are committed to resolving any privacy concerns promptly and transparently.
11. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
Processing Purpose | Legal Basis |
---|---|
Service provision and account management | Contract performance |
Payment processing | Contract performance |
Customer support | Legitimate interest |
Service improvement and analytics | Legitimate interest |
Legal compliance and fraud prevention | Legal obligation |
Marketing communications (if opted in) | Consent |