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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information

When you create an account and use GoHumanize, we collect the following personal information:

Data Type Source Purpose Retention
User ID Replit Authentication Account identification Until account deletion
Email Address Replit Authentication Communication, account recovery Until account deletion
First & Last Name Replit Authentication Personalization Until account deletion
Profile Image URL Replit Authentication Profile display Until account deletion
Subscription Information Stripe & User Selection Billing, service access 7 years (legal requirement)

Usage Data

We automatically collect information about how you use our service:

  • Humanization Statistics: Number of humanizations performed, word counts processed
  • Session Data: Temporarily stored input text and results during active sessions
  • Usage Patterns: Feature usage, subscription plan utilization
  • Technical Data: IP addresses, browser information, device identifiers
  • Performance Data: Service response times, error logs, system performance metrics

Content Data

Important: We permanently store your text content and humanization results to provide history access and service improvements.
  • Original Input Text: Text you submit for humanization (stored permanently with your account)
  • Humanized Output: Generated humanized text (stored permanently with your account)
  • Processing Metadata: AI detection scores, processing time, iterations used (stored permanently)
  • Session Data: Temporary data during active sessions (cleared after session ends)
  • Analysis Results: Complete AI detection analysis and scoring data (stored permanently)

2. How We Use Your Information

Service Provision

We use your information to:

  • Provide AI text humanization services
  • Process and analyze your text content
  • Track usage limits and subscription quotas
  • Manage your account and subscription
  • Process payments through Stripe
  • Provide customer support

Service Improvement

We may use aggregated, anonymized data to:

  • Improve our AI models and algorithms
  • Optimize service performance
  • Develop new features
  • Conduct research and analytics

Legal and Safety

We may use your information to:

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against fraud and abuse
  • Ensure service security

3. Information Sharing and Third-Party Services

Third-Party Service Providers

We share your information with the following trusted third-party services to provide our functionality:

Service Provider Data Shared Purpose Privacy Policy
Replit Authentication data User authentication and account management Replit Privacy Policy
Stripe Payment and billing information Payment processing and subscription management Stripe Privacy Policy
Anthropic Claude Text content for humanization AI text humanization processing Anthropic Privacy Policy
Winston AI Text content for analysis AI content detection Winston AI Privacy Policy
GPTZero Text content for analysis AI content detection GPTZero Privacy Policy
Originality.ai Text content for analysis (GO/LFGO plans) AI content detection Originality.ai Privacy Policy

Data Processing Locations

Your data may be processed in various locations depending on the third-party service:

  • Primary Storage: PostgreSQL database hosted on Replit infrastructure
  • Text Processing: Anthropic (United States), Winston AI (various), GPTZero (United States)
  • Payment Processing: Stripe (global infrastructure with data centers in US and EU)

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Data Storage

We implement comprehensive data storage practices:

  • Account Data: Stored securely in PostgreSQL database with encryption at rest
  • Session Data: Temporarily stored in secure server memory during active sessions
  • Text Content: Not permanently stored; processed and discarded after session completion
  • Usage Statistics: Aggregated and anonymized for analytics purposes

Security Measures

We employ industry-standard security measures to protect your information:

  • Encrypted data transmission (TLS/SSL)
  • Secure authentication through Replit's OAuth system
  • Regular security audits and monitoring
  • Access controls and principle of least privilege
  • Secure payment processing through Stripe
  • Regular backup and disaster recovery procedures

Data Retention

Data Type Retention Period Reason
Account Information Until account deletion Service provision
Humanized Text Content Until manual deletion or account deletion History access and user convenience
Original Input Text Until manual deletion or account deletion History access and comparison
Processing Metadata Until manual deletion or account deletion Service analytics and user history
Session Data Session duration only Temporary processing
Usage Statistics Until account deletion Billing and limits
Payment Records 7 years Legal/tax requirements
Support Communications 3 years Customer service

5. Your Privacy Rights

Access and Control

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Restriction: Limit how we process your data

GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to be informed about data processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority
  • Right to have data processed lawfully, fairly, and transparently

CCPA Rights (California Users)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@gohumanize.com

We will respond to your request within 30 days.

6. Cookies and Tracking

Cookies We Use

We use the following types of cookies and similar technologies:

Cookie Type Purpose Duration Required
Authentication Keep you logged in Session Yes
Session Management Store session data and preferences Session Yes
Security Prevent fraud and ensure security Session Yes
Functionality Remember your preferences 30 days No

Third-Party Tracking

We do not use third-party advertising or analytics tracking. The only third-party cookies are from:

  • Replit: For authentication purposes
  • Stripe: For payment processing

7. International Data Transfers

Cross-Border Processing

As our service integrates with global third-party providers, your data may be transferred to and processed in countries outside your residence, including:

  • United States: Primary service infrastructure, Anthropic AI processing
  • European Union: Stripe payment processing (for EU users)
  • Other Jurisdictions: As required by specific AI detection services

Safeguards

We ensure appropriate safeguards for international transfers:

  • Standard Contractual Clauses with third-party processors
  • Adequacy decisions for transfers to approved countries
  • Privacy Shield certification where applicable
  • Regular review of third-party privacy practices

8. Children's Privacy

Age Restriction: Our service is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13-18 years old, we recommend parental guidance and consent before using our service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes

We will notify you of significant changes by:

  • Posting a prominent notice on our website
  • Sending an email to your registered email address
  • Updating the "Last Updated" date on this policy
  • For material changes, requesting your consent where required by law

Your Continued Use

Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@gohumanize.com

Support: support@gohumanize.com

Website: https://gohumanize.replit.app

We are committed to resolving any privacy concerns promptly and transparently.

11. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

Processing Purpose Legal Basis
Service provision and account management Contract performance
Payment processing Contract performance
Customer support Legitimate interest
Service improvement and analytics Legitimate interest
Legal compliance and fraud prevention Legal obligation
Marketing communications (if opted in) Consent
Last updated: December 10th, 2024